diff --git a/src/slic3r/GUI/HMSPanel.cpp b/src/slic3r/GUI/HMSPanel.cpp
index 51abe401d..8494faa83 100644
--- a/src/slic3r/GUI/HMSPanel.cpp
+++ b/src/slic3r/GUI/HMSPanel.cpp
@@ -188,11 +188,11 @@ HMSPanel::~HMSPanel() {
 }
 
 void HMSPanel::append_hms_panel(const std::string& dev_id, HMSItem& item) {
-    m_notify_item = new HMSNotifyItem(dev_id, m_scrolledWindow, item);
     wxString msg = wxGetApp().get_hms_query()->query_hms_msg(dev_id, item.get_long_error_code());
-    if (!msg.empty())
-        m_top_sizer->Add(m_notify_item, 0, wxALIGN_CENTER_HORIZONTAL);
-    else {
+    if (!msg.empty()) {
+        HMSNotifyItem *notify_item = new HMSNotifyItem(dev_id, m_scrolledWindow, item);
+        m_top_sizer->Add(notify_item, 0, wxALIGN_CENTER_HORIZONTAL);
+    } else {
         // debug for hms display error info
         // m_top_sizer->Add(m_notify_item, 0, wxALIGN_CENTER_HORIZONTAL);
         BOOST_LOG_TRIVIAL(info) << "hms: do not display empty_item";
diff --git a/src/slic3r/GUI/HMSPanel.hpp b/src/slic3r/GUI/HMSPanel.hpp
index 4883bc867..098fb2293 100644
--- a/src/slic3r/GUI/HMSPanel.hpp
+++ b/src/slic3r/GUI/HMSPanel.hpp
@@ -47,13 +47,13 @@ class HMSPanel : public wxPanel
 protected:
     wxScrolledWindow *m_scrolledWindow;
     wxBoxSizer *      m_top_sizer;
-    HMSNotifyItem *   m_notify_item;
+
     int last_status;
 
     void append_hms_panel(const std::string& dev_id, HMSItem &item);
     void delete_hms_panels();
 
-    
+
 public:
     HMSPanel(wxWindow *parent, wxWindowID id = wxID_ANY, const wxPoint &pos = wxDefaultPosition, const wxSize &size = wxDefaultSize, long style = wxTAB_TRAVERSAL);
     ~HMSPanel();
diff --git a/src/slic3r/GUI/Monitor.cpp b/src/slic3r/GUI/Monitor.cpp
index 325c4a8ba..775eb5173 100644
--- a/src/slic3r/GUI/Monitor.cpp
+++ b/src/slic3r/GUI/Monitor.cpp
@@ -439,6 +439,12 @@ void MonitorPanel::update_all()
 void MonitorPanel::update_hms_tag()
 {
     for (auto hmsitem : m_hms_panel->temp_hms_list) {
+
+        if (!obj) { break;}
+
+        const wxString &msg = wxGetApp().get_hms_query()->query_hms_msg(obj->dev_id, hmsitem.second.get_long_error_code());
+        if (msg.empty()){ continue;} /*STUDIO-10363 it's hidden message*/
+
         if (!hmsitem.second.already_read) {
             //show HMS new tag
             m_tabpanel->GetBtnsListCtrl()->showNewTag(3, true);