diff --git a/src/slic3r/GUI/HMS.cpp b/src/slic3r/GUI/HMS.cpp
index 6983cd2c0..560df58fb 100644
--- a/src/slic3r/GUI/HMS.cpp
+++ b/src/slic3r/GUI/HMS.cpp
@@ -406,7 +406,40 @@ wxString HMSQuery::_query_hms_msg(const string& dev_id_type, const string& long_
     return wxEmptyString;
 }
 
-wxString HMSQuery::_query_error_msg(const std::string& dev_id_type,
+bool HMSQuery::_is_internal_error(const string &dev_id_type,
+                                  const string &error_code,
+                                  const string &lang_code)
+{
+    init_hms_info(dev_id_type);
+    auto iter = m_hms_info_jsons.find(dev_id_type);
+    if (iter == m_hms_info_jsons.end()) { return false; }
+
+    const json &m_hms_info_json = iter->second;
+    if (m_hms_info_json.contains("device_error")) {
+        if (m_hms_info_json["device_error"].contains(lang_code)) {
+            for (auto item = m_hms_info_json["device_error"][lang_code].begin(); item != m_hms_info_json["device_error"][lang_code].end(); item++) {
+                if (item->contains("ecode") && boost::to_upper_copy((*item)["ecode"].get<std::string>()) == error_code) {
+                    if (item->contains("intro")) { return wxString::FromUTF8((*item)["intro"].get<std::string>()).IsEmpty(); }
+                }
+            }
+        } else {
+            // return first language
+            if (!m_hms_info_json["device_error"].empty()) {
+                for (auto lang : m_hms_info_json["device_error"]) {
+                    for (auto item = lang.begin(); item != lang.end(); item++) {
+                        if (item->contains("ecode") && boost::to_upper_copy((*item)["ecode"].get<std::string>()) == error_code) {
+                            if (item->contains("intro")) { return wxString::FromUTF8((*item)["intro"].get<std::string>()).IsEmpty(); }
+                        }
+                    }
+                }
+            }
+        }
+    }
+
+    return false;
+}
+
+wxString HMSQuery::_query_error_msg(const std::string &dev_id_type,
                                     const std::string& error_code,
                                     const std::string& lang_code)
 {
@@ -488,7 +521,15 @@ wxString HMSQuery::_query_error_image_action(const std::string& dev_id_type, con
 }
 
 
-wxString HMSQuery::query_print_error_msg(const MachineObject* obj, int print_error)
+bool HMSQuery::is_internal_error(const MachineObject *obj, int print_error)
+{
+    char buf[32];
+    ::sprintf(buf, "%08X", print_error);
+    std::string lang_code = HMSQuery::hms_language_code();
+    return _is_internal_error(get_dev_id_type(obj), std::string(buf), lang_code);
+}
+
+wxString HMSQuery::query_print_error_msg(const MachineObject *obj, int print_error)
 {
     if (!obj)
     {
diff --git a/src/slic3r/GUI/HMS.hpp b/src/slic3r/GUI/HMS.hpp
index 9a8c451c5..9b1ac469b 100644
--- a/src/slic3r/GUI/HMS.hpp
+++ b/src/slic3r/GUI/HMS.hpp
@@ -42,6 +42,8 @@ public:
     // query
     wxString  query_hms_msg(const MachineObject* obj, const std::string& long_error_code);
     wxString  query_hms_msg(const std::string& dev_id, const std::string& long_error_code);
+
+    bool      is_internal_error(const MachineObject *obj, int print_error);
     wxString  query_print_error_msg(const MachineObject* obj, int print_error);
     wxString  query_print_error_msg(const std::string& dev_id, int print_error);
     wxString  query_print_image_action(const MachineObject* obj, int print_error, std::vector<int>& button_action);
@@ -65,6 +67,8 @@ private:
     // internal query
     string    get_dev_id_type(const MachineObject* obj) const;
     wxString _query_hms_msg(const string& dev_id_type, const string& long_error_code, const string& lang_code = std::string("en"));
+
+    bool     _is_internal_error(const string &dev_id_type, const string &long_error_code, const string &lang_code = std::string("en"));
     wxString _query_error_msg(const string& dev_id_type, const std::string& long_error_code, const std::string& lang_code = std::string("en"));
     wxString _query_error_image_action(const string& dev_id_type, const std::string& long_error_code, std::vector<int>& button_action);
 };
diff --git a/src/slic3r/GUI/StatusPanel.cpp b/src/slic3r/GUI/StatusPanel.cpp
index 49dcd5a22..b45220f97 100644
--- a/src/slic3r/GUI/StatusPanel.cpp
+++ b/src/slic3r/GUI/StatusPanel.cpp
@@ -2766,6 +2766,11 @@ void StatusPanel::update_error_message()
             if (print_error_str.size() > 4) { print_error_str.insert(4, "-"); }
 
             wxString error_msg = wxGetApp().get_hms_query()->query_print_error_msg(obj, obj->print_error);
+            if (wxGetApp().get_hms_query()->is_internal_error(obj, obj->print_error))
+            {
+                return;
+            }
+
             std::vector<int> used_button;
             wxString error_image_url = wxGetApp().get_hms_query()->query_print_image_action(obj, obj->print_error, used_button);
             // special case